About biometric authentication on Lydia

To protect its users' money, the Lydia application offers an additional biometric security measure that can be activated before each money transfer. If the smartphone doesn’t support biometric authen…

Delete Lydia account

Users can delete their Lydia Solutions account at any time right from the app or by email. This means that he won't be able to access Sumeria app and Lydia app. In-app. The user can delete his accoun…

What are the app’s security measures?

To guarantee the security of our users and their money, we have set up many security measures throughout all stages of the app. They are designed to ensure that only the owner can access and use a Ly…

About Lydia's email addresses

About Lydia's email addresses. What email addresses? Lydia may send various email communications to its users. Lydia's emails are sent via " support@info.lydia.me ", " support@news.lydia.me " or "sup…

Information relating to video selfies

The video selfie is an account authentication method implemented by Lydia. Users may be asked to take a video selfie in two situations: when requesting access to an account without a password , or to…

Everything you need to know about safety

Lydia is designed and verified in France according to the highest standards of banking and IT security. Asymmetrical RSA keys, symmetrical 256-bit data encryption, SSL communications, personal data a…