Closing a Lydia account


The user can delete his account at any time right from the app, by navigating to the “Security” screen from the Profile and tapping “Delete my account”.

If the user wants to open a new Lydia account, he will need to get a Verified Profile in order to enjoy Lydia's experience at its fullest.
By email

The user can also ask to definitively close his Lydia account at any time by sending an email to that includes the following info:

  • His first and last name;
  • The phone number linked to the Lydia account at issue;
  • The reason for the account closure.

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