To protect the customers' money, the Lydia application offers an additional biometric security measure that can be activated before each sensitive action such as money transfer.

If the smartphone doesn’t support biometric authentication, users can set a four-digit security code.

Why use biometric authentication?

Biometric authentication identifies customers based on physical characteristics (face, iris, fingerprint, etc.).

Compared to a four-digit PIN, biometric security is simply:

  • More secure (it is harder to forge or copy)
  • Faster (just look at the phone or place the finger on the sensor to authorize the transaction)

With biometric authentication, no-one will be able to use an account that is not their own.

How to enable biometric security on Lydia?

With the latest phones, you can set up and use the following technologies to unlock the screen:

  • Facial recognition ("Face ID" with an Apple phone)
  • Fingerprint recognition ("Touch ID" with Apple).

To enable one of these technologies, customers must first set it up in their phone's security settings (often in the "Phone Lock" menu).

They can then activate it at each reconnection, or from the "Security" screen if the customer is already connected to the application.

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