About Lydia's email address

What email addresses?

Lydia may send various email communications to its users.

Lydia's emails are sent via "support@news.lydia-app.com" or "support@info.lydia-app.com" and these email addresses are "no-reply".

Lydia's emailing tool is "Braze", a General Data Protection Regulation (GDPR) compliant tool. For more details, click here to visit our Braze tool website.

Preference management:

Some email communications may be mandatory for legal reasons: account opening confirmation, password renewal...

For other communications, Lydia users can choose which types of communication they wish to receive by going to the "Settings" section.

How to get in touch with the customer service?

Users can send an email at hello@lydia.me or message@isbs.eu.

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