Lydia money pots are accounts associated with an online page where money can be collected via the internet. They are free to create and having the app is not required to contribute to a money pot.

Creating a money pot

Users can create a money pot from the account and money pot screen, which can be accessed by tapping in the top right-hand corner of the home screen of the Lydia app, on the "⧉" icon. (or by tapping here from a mobile phone).

All the money pots that have been created and are still open can be accessed from the same screen.

Money pot online page

An online page is created and automatically associated with each Lydia money pot to allow contributions from people who don't have the app

It is accessible via a dedicated Internet address (its URL), to anyone who can access the Internet, whether from a computer or a smartphone.

Customize the money pot online page

The online page can be customized to present the purpose of the money pot and encourage visitors to participate.

-> See customization options

Sharing a money pot

Users need to share the address of the online page to the people who wish to contribute.

This URL can be accessed from the web browser on which the page is displayed, or from the app, by clicking on the Share icon on the money pot.

Participate in a money pot

Visitors to the money pot online page can participate, free of charge, in different ways. They don't need to download the Lydia app, nor create a user account. All they need is a web browser with a link to the money pot, and a means of payment.

They will have to define the amount of their participation and indicate their first and last name (or at least the holder of the means of payment used).

• by card
  It's possible to participate with a debit, credit or prepaid card, whether personal or business.

-> See the list of accepted cards

• By wire transfer
  Perform an instant or standard wire transfer from a banking application to the dedicated money pot IBAN displayed on the page.
  Some banks require the name of the owner of the IBAN as well as the BIC. In this case, the participant must enter the first and last name of the money pot creator (which is displayed at the top of the online page) and the following BIC: LYDIFRP2XXX
  If the wire transfer is made to the IBAN of a closed money pot, it will automatically be returned to the issuing IBAN.
• With Lydia app
  From a computer, the user has to click on the “With Lydia” button, then finish on his phone. From a phone, clicking on a money pot link will automatically open the Lydia app. Customers can also participate using their Sumeria account if they have the application.
• Participate with Apple Pay (soon)

Tracking money pot contributions

Money pot owners can view all the contributions to the money pot in the app.

The user can choose to be notified via email for every new contribution.

By activating mobile push notifications, the user will be automatically notified on his phone of each new participation.

End of a money pot

Withdrawing the collected money

The creator has 2 ways of withdrawing the collected money :

• withdrawing the money to Lydia wallet or an external bank account via instant wire transfer;
• purchase an Amazon gift card. The user will receive the code instantly on the app, and a few seconds later by e-mail.

Fees and commissions

A 4% commission is applied when the creator withdraws money from the money pot to another account. However, no commission is charged if the money is used to purchase an Amazon gift card.

No fees are applied to participation or to the participants, whatever the means of payment used (except for any fees applied by the issuer of the payment mean).

• For money pot created with version 13.21 or earlier of the app, a one-off commission of 2.5% applies on credit card participation via the online payment form.

In cases where commissions were applied, an overview of past fees is available in PDF format in the "Fee statements" tab under "Documents".

Closing a money pot

Once the collection is over and the money pot balance is €0, the creator can close the money pot from the app by tapping on "Close this money pot" at the bottom of the money pot page.

From that point on, the online page is no longer accessible, and no further contributions can be made. This action is irreversible.

Report a money pot

-> See how to make a report