Identity verification
Identity verification. Knowing our users is a legal obligation which helps to ensure general security within the application. All users must therefore provide a certain amount of information and docu…
Accepted proof of identity
To verify an account , users need to provide Lydia with a proof of identity. It must be valid, sufficiently illuminated and free from glare, and all important information must be visible. Types of do…
Rejected identity document
Occasionally, Lydia's identity verification systems may reject valid, genuine documents. In most cases, Lydia's systems have not been able to verify the authenticity of the document. In order for the…
Proof of ID and earnings
As money is a sensitive matter, Lydia is legally required to make some checks. The Banque de France's ACPR (namely "Autorité de Contrôle Prudentiel et de Résolution") makes this very clear. Lydia is…
Accepted proof of residence
To verify their identity , users may need to provide Lydia with a proof of residence. Accepted documents. Here are some examples of documents users can use: Bank statement (no more than 3 months old)…
The video selfie for identity verification
To enable Lydia to verify their identity and gain access to all Lydia's services, users must record a video selfie. This allows to compare user's face with the ID, just as bankers do when they open a…
Expired identity document
Expired ID. Lydia is required to use a valid document to verify the identity of users. Lydia is prohibited by law from accepting an expired document. If the user no longer has a valid ID, it will be…
What is a residence permit used for?
A residence permit is an official document that allows an individual to prove his identity and right to reside in France. In order to take advantage of all the services offered by Lydia, users must,…
What is a national identity card used for?
An identity card, sometimes referred to as a national identity card or identification card depending on the country, is an official document that allows an individual to prove his identity. In order…
What is a passport used for?
A passport is an official document that allows an individual to prove their identity and nationality. In order to take advantage of all the services offered by Lydia, users must, for legal reasons, p…
Modifying personal information after identity verification
In order to combat fraud and ensure the general security of the application, Lydia must know its users and verify their identity. This is a legal obligation. Once identity verification has been carri…