Identity verification
Lydia is a French payment service and therefore has a duty to know its customers and verify their identities as soon as possible. All customers must therefore provide a certain amount of information…
Accepted proof of identity
To verify an account , customers need to provide Lydia with a proof of identity. It must be valid, sufficiently illuminated and free from glare, contain a machine readable zone (MRZ) and all importan…
The video selfie for identity verification
To enable Lydia to verify their identity and gain access to all services, customers must record a video selfie. This allows to compare the customer's face with the ID, just as bankers do when they op…
The "US person" status
A "US Person" can create and use a Lydia and/or Sumeria account. They only need to declare their status at the time of identity verification (or during the completion of the contract if their situati…
Problems during identity verification
Occasionally, Lydia's identity verification systems may reject valid, genuine documents. In most cases, Lydia's systems have not been able to verify the authenticity of the document. The most common…
Proof of ID and earnings
Lydia's business sector requires it to know its clients. The ACPR, an institution integrated into the Banque de France, is very clear on this matter. The obligation to know the customer. In order to…
Expired identity document
Lydia is required to use a valid document to verify the identity of customers. Lydia is prohibited by law from accepting an expired document. If the user no longer has a valid ID, it will be necessar…
Requirement for identity verification
Following the publication of decree no. 2023-63 of February 3, 2023 , Lydia is obliged to verify the identity of its customers. Requirement for Lydia and its customers. To combat fraud, the Ministry…
Modifying personal information after identity verification
In order to combat fraud and ensure the general security of the application, Lydia must know its customers and verify their identity. This is a legal obligation. Once identity verification has been c…