Accessing the Security screen

Customers can access the Security screen by going to the "Settings" tab and selecting "Security". They can also access it directly by clicking on this link from their mobile phone.

Content of the Security and privacy screen

This screen allows customers to check out and personalize all the security elements specific to the application, including the following elements:

• Password: customers can define a new password.
• Biometric authentication: customers can active and deactivate facial recognition or fingerprint as security steps before any important action made from the application. Learn more about biometric authentication.
• 4-digit code instead of a long password: if biometric authentication doesn't work or isn't activated, sensitive actions must be validated by entering the password. To cut corners, customers can choose to activate entering a shorter code (using 4 digits) instead of their longer password. Learn more about the security code.
• Security when opening: by default, no security step is required each time the application is opened. Customers can choose to enable/disable this security measure (biometric authentication or four-digit password/security code, depending on the settings chosen).
• Blocking my account: customers can block access to their account. Learn more about blocked accounts.
• Delete my account: customers can ask for their accounts to be definitively deleted. Learn more about account closing.
• Logging out: customers can log out of the application. They will have to log in again to resume using the application. Learn more about account access.