Requirement for identity verification

Following the publication of decree no. 2023-63 of February 3, 2023 , Lydia is obliged to verify the identity of its users. Requirement for Lydia and its customers. To combat fraud, the Ministry of E…

About Lydia "inactivity fees"

"Inactivity fees" are due to a French legal requirement called " Eckert law " , which applies to French banks, credit establishments and payment services companies. So, what are those inactivity fees…

Complaint

Complaint. What is a complaint? A complaint is an expression of dissatisfaction with a professional, regardless of the person or department to whom it is made. You are a Lydia customer. If you are a…