Lydia allows users to keep tracking transactions through notifications, receipts and a clear and comprehensive transaction history.


The user can open the history by selecting "History" section.

Each transaction displays the following information:

  • The name of the transaction ;
  • Name of the payer and the receiver ;
  • The amount of the transaction ;
  • A thumbnail of the souvenir photo or logo if the transaction has a souvenir photo ;

From the history, the user can open the receipt by clicking on it and access to the full details of the operation. Click here to find out more about payment receipts in-app.

Status of a transaction

Transparent transaction amount: transaction being processed

When a transaction is being processed, the amount is displayed in a lighter grey, with the circle to the left of the transaction flashing.

A transaction may be in process for different reasons :

  • Lydia payments to users without a Lydia user account. The recipient will have 7 days to collect the money. Once the deadline has passed, the money will be returned back to the recipient's Lydia account.
  • Transfers made from Lydia towards an external bank account can be sent instantly if the receiver bank is eligible. Otherwise the wires are subject to transfer delays related to the banking system, i.e. 1 to 3 bank working days for each transfer. The recipient account will receive the money at the end of this period.

These details are available in the transaction receipt.

Opaque transaction amount: transaction validated

Once the transaction has been validated, the flashing dot disappears and the transaction amount display is darker.

Crossed out transaction amount : transaction cancelled

When the transaction is cancelled or rejected by the receiver, operation amount will be crossed-out within the history and the receipt.

From any transaction displayed within the history, the user can search specific transactions by keywords or amounts. To find out more about advanced transaction searches, click here.

Personalize a payment receipt

The user has the possibility to personalize a payment receipt by :

  • Editing the default title ;
  • Uploading a souvenir picture ;
  • Attaching an invoice.

The edited title of the payment and souvenir picture will appear on the transactions history. To find out more about payment receipt customization click here.

Download a payment proof

From the payment receipt, the user has the possibility to download a payment proof in PDF format gathering the details of the transaction. To find out more about the PDF payment proof click here.

Download a bank statement

Monthly bank statements are available in-app in CSV or PDF format. To find more information about the bank statement, click here.

Past and future payment activities

Payments made in the past towards an email address, a phone number, a merchant from the app of via QR code are listed into the transactions history of Lydia app.

This kind of transactions are also listed even if they were done from the app Lydia accounts in order to ease the follow-up of payment activities.

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